Privacy Policy


Potterycrafts Ltd. regard your privacy as important and comply with the Data Protection Act 1998. We will only use any personal information you send us for the purposes for which you provide it, or where allowed by law. We will only hold your information for as long as necessary for these purposes and will not pass it to any other parties unless this is made clear to you. All employees who have access to your personal data or are associated with the handling of that data are obliged to respect the confidentiality of your personal data.


Potterycrafts Ltd is a private limited company, registered office Campbell Road, Stoke-on-Trent, ST4 4ET, telephone 01782 745000 email


The information featured on this website is the copyright of Potterycrafts Ltd unless otherwise indicated.
Potterycrafts Ltd is committed to respecting your privacy. In general, you can visit our website without revealing any information about yourself.
To process your order, we require your name, billing address, phone number, email address and debit card information. To respond to an enquiry we require your name, address, phone number and email address. If we need to contact you, we will use your email first. If unsuccessful (or time is critical), we will try to contact you by phone. Any information provided by you will be used for Potterycrafts Ltd purposes only. However, Potterycrafts Ltd may need to provide your name, delivery address and telephone number to third parties that are involved in the processing of your order and for delivering specific services to you (for example, the financial institution that issued your debit card or the courier that delivers your order).
Your information will not be shared with individuals or other companies (such as direct mail organizations or other third parties) unless required by law.
You can help Potterycrafts Ltd update and maintain the accuracy of any personal information you supply by notifying Potterycrafts Ltd of any changes to your address, title, phone number or e-mail address.


The contents of this web site are for information only and neither the author nor Potterycrafts Ltd accept any responsibility for any loss or damage caused as a result of reading or use of these pages. Whilst every care has been taken in the compilation of these pages, Potterycrafts Ltd disclaim any warranty or representation, express or implied about its accuracy, completeness or appropriateness for a particular purpose. Any views expressed in these pages are not necessarily those of Potterycrafts Ltd or its partners. If you find anything that causes concern please let us know.
Tel: 01782 745000


We include links from our website to other websites. Many of the links from our site lead to sites maintained by other organisations or individuals, Potterycrafts Ltd is not responsible for the contents or reliability of linked websites and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. No responsibility is assumed by Potterycrafts Ltd for the contents of their pages. We will not be able to deal with any queries arising from these external websites - please contact the provider of the website.


We cannot guarantee that links will work all of the time and we have no control over availability of linked pages. If your browser reports that it cannot contact the site, there is probably a fault at the website and it may be worth trying again later. However, if you receive a Document Not Found (error 404) message, our link is wrong - please email so that we can correct it. If you would like us to link to your site, or another site you find useful, contact with the URL and we will consider adding a link.


You are welcome to make a link to any page on our site if you think it is useful. However, you must acknowledge our copyright if you copy any text or graphics from our pages onto your own, or include any graphics on our site within your pages.


By using this website and signing up to our newsletter you consent to use of this information by us for the purposes described above. If we decide to change our Privacy Policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.
Cookie Information
Cookies are small bits of text used by a browser to store information on your computer's hard drive. Each cookie can only be read by the web server that originally issued it. Cookies cannot profile your system or collect information from your hard drive. Most On-Line retailers use cookies. Potterycrafts Ltd uses Cookies to let us know you are a prior customer and thus you will not need to re-enter certain information every time you shop at the site. We do not use cookies to store credit card numbers, address information or any other personal information.
Google Analytics
The Google Analytics Advertising Features have been implemented on this site. Potterycrafts Ltd and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together. Visitors can opt-out of the Google Analytics Advertiser Features that this site uses, including through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI's consumer opt-out). We also encourage visitors to read Google Analytics' currently available opt-outs for the web.

Contact Us
In compliance with The EU GDPR Directive 25th May 2018, if you would like to: access, correct, amend or delete any personal information we have about you, please contact our Data Protection Officer by email or post to Data Protection Officer, Potterycrafts Ltd, Campbell Road, Stoke-on-Trent, ST4 4ET.